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GDPR

GDPR Privacy Policy

Last Updated: November 16, 2024

Fusion Edge Digital (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and store your personal information in compliance with the General Data Protection Regulation (GDPR). By accessing or using our services (the “Service”), you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect various types of personal information in order to provide and improve our services. The information we collect can be categorized as follows:

a. Personal Identification Information

  • Account Information: When you create an account with us, we collect your name, email address, company name, and phone number.
  • Payment Information: If you subscribe to a paid plan, we collect payment details, such as your credit card information or other payment method data.

b. Technical and Usage Data

  • Device Information: Information about the device used to access the Service, including your browser type, operating system, and IP address.
  • Usage Data: Data regarding how you use the Service, including the features you interact with and the frequency of use.
  • Cookies and Similar Technologies: We use cookies to enhance your experience and track usage patterns.

c. Special Categories of Personal Data

We do not process sensitive personal data (e.g., health data, racial or ethnic origin, political opinions, etc.) unless you explicitly provide it to us.

2. Lawful Basis for Processing Your Data

Under GDPR, we must have a lawful basis for processing your personal data. The lawful bases we rely on include:

  • Contractual Necessity: Processing your data is necessary to fulfill our contract with you, such as providing the Service or processing payments.
  • Consent: Where required by law, we obtain your consent to process certain personal data, such as when you subscribe to marketing communications.
  • Legitimate Interests: We process personal data for our legitimate business interests, such as improving our services, marketing, and ensuring the security of our systems.
  • Legal Obligation: We may process your personal data to comply with legal obligations, such as responding to lawful requests by public authorities or complying with applicable laws.

3. How We Use Your Personal Data

We use the personal data we collect for the following purposes:

  • Providing and Managing the Service: To operate, maintain, and deliver the functionality of the Service.
  • Customer Support: To assist you with account-related queries, technical support, or other inquiries.
  • Billing and Payments: To process payments and manage your subscription to our services.
  • Improving the Service: To monitor and analyze usage patterns, improve functionality, and enhance user experience.
  • Marketing and Communication: To send promotional emails, newsletters, or special offers, if you have opted-in to receive such communications.
  • Compliance and Legal Obligations: To comply with legal requirements or respond to lawful requests from public authorities.

4. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your personal data is no longer needed for those purposes, we will securely delete or anonymize it.

If you request the deletion of your account, we will retain your personal data only to the extent necessary for legal or legitimate purposes (e.g., tax records or regulatory compliance).

5. Sharing Your Data

We do not sell, rent, or trade your personal data. However, we may share your data in the following circumstances:

a. Service Providers

We share your data with trusted third-party providers who assist us in operating the Service, such as payment processors, cloud hosting services, and analytics providers. These providers are contractually bound to process your data in accordance with GDPR and other applicable data protection laws.

b. Legal Requirements

We may disclose your personal data if required by law or in response to a valid legal request, such as a subpoena, court order, or government investigation.

c. Business Transactions

In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction. We will notify you of any such change via email or through a prominent notice on our website.

d. With Your Consent

We may share your personal data with third parties if you have given us explicit consent to do so.

6. Your Rights Under GDPR

Under the GDPR, you have several rights concerning your personal data:

  • Right of Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal data.
  • Right to Erasure (Right to be Forgotten): You can request that we delete your personal data, subject to certain legal exceptions.
  • Right to Restriction of Processing: You can request that we limit the processing of your personal data in specific circumstances.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format, and you may request that we transfer it to another data controller.
  • Right to Object: You can object to the processing of your personal data under certain circumstances, including processing based on legitimate interests or direct marketing.
  • Right to Withdraw Consent: If we process your data based on consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the Contact Us section below.

7. Security of Your Personal Data

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or alteration. These include encryption, secure servers, firewalls, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

8. International Transfers of Data

As a global company, we may transfer your personal data outside of the European Economic Area (EEA) to countries that may not have the same level of data protection laws as those in the EEA. In such cases, we ensure that appropriate safeguards are in place, such as using standard contractual clauses approved by the European Commission or relying on other lawful transfer mechanisms.

9. Children’s Privacy

Our Service is not intended for children under the age of 16, and we do not knowingly collect personal data from children. If we learn that we have collected personal data from a child under 16, we will take steps to delete such data as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes to the way we handle your personal data, we will notify you by email or provide a notice on our website. The updated Privacy Policy will be effective as of the date it is posted.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you would like to exercise your rights under GDPR, please contact us at:

Fusion Edge Digital
Email: info@fusionedgedigital.com
Phone: PHONE
Website: www.fusionedgedigital.com