Effective Date: January 27, 2025
At FusionEdge Digital Limited we strive to provide high-quality [products/services] to our customers. If you are not satisfied with your purchase, we offer a refund policy as outlined below.
- Eligibility for Refunds
Customers may request a refund under the following conditions:- The product/service was not delivered as promised.
- The product/service was defective or did not function as described.
- The refund request is made within 24hours of purchase.
- The customer provides proof of purchase.
- Non-Refundable Items
Refunds will not be issued in the following cases:- Services that have already been fully provided.
- Digital products that have been accessed or downloaded.
- Change of mind after purchase.
- How to Request a Refund
To initiate a refund request, please contact our support team at info@fusionedgedigital.com with the following information:- Order number or proof of purchase.
- Reason for the refund request.
- Any supporting evidence (if applicable).
- Processing of Refunds
- Approved refunds will be processed within 3 business days.
- Refunds will be issued using the original payment method.
- Any applicable transaction fees may be deducted from the refund amount.
- Contact Information
For any questions regarding our refund policy, please contact us at:
FUSIONEDGE DIGITAL LIMITED
info@fusionedgedigital.com
+4475377130075