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Refund Policy

Effective Date: January 27, 2025
At FusionEdge Digital Limited we strive to provide high-quality [products/services] to our customers. If you are not satisfied with your purchase, we offer a refund policy as outlined below.

  1. Eligibility for Refunds
    Customers may request a refund under the following conditions:
    • The product/service was not delivered as promised.
    • The product/service was defective or did not function as described.
    • The refund request is made within 24hours of purchase.
    • The customer provides proof of purchase.
  2. Non-Refundable Items
    Refunds will not be issued in the following cases:
    • Services that have already been fully provided.
    • Digital products that have been accessed or downloaded.
    • Change of mind after purchase.
  3. How to Request a Refund
    To initiate a refund request, please contact our support team at info@fusionedgedigital.com with the following information:
    • Order number or proof of purchase.
    • Reason for the refund request.
    • Any supporting evidence (if applicable).
  4. Processing of Refunds
    • Approved refunds will be processed within 3 business days.
    • Refunds will be issued using the original payment method.
    • Any applicable transaction fees may be deducted from the refund amount.
  5. Contact Information
    For any questions regarding our refund policy, please contact us at:
    FUSIONEDGE DIGITAL LIMITED
    info@fusionedgedigital.com
    +4475377130075